SMESB. is your one‐stop shop for all your IT support needs.
SMESB supports virtually every piece of equipment, owned or leased by our customers,
regardless of the manufacturer. By providing support for multi‐vendor environments,
we offer our customers the flexibility of acquiring the appropriate technology when and
where needed for their computer, storage, network and security systems. As
well, SMESB supports an extensive array of end‐of‐life products [EOL] to ensure that
your initial investments continue to meet your business goals.
We also offer software support for technologies developed by many of the market
leaders, including Astro, Check Point™, Hewlett‐Packard®, Intrusion, Legato Systems®,
Linux, and Sun®. Smart Solution has invested heavily in its state‐of‐the‐art support lab.
Here, SMESB reproduces major customer environments to ensure comprehensive
troubleshooting and speedy problem resolution.
Providing optimal IT solutions takes more than just planning, implementing and
managing computer, storage, network and security systems. Vendor contract
management is a complex undertaking that can significantly impact an organization's IT
infrastructure, expenses and return on investment. SMESB works with organizations of
all sizes to reduce costs and streamline contract management. We offer contract
consolidation, patch management and co‐termination services. DigiDyne provides a
wide range of customized call‐resolution and statistical reports, in order to keep our clients fully informed of all support activities
surrounding their IT infrastructure.
With its veteran team of professionals and time‐tested escalation
procedures, SMESB provides personalized call handling and troubleshooting expertise.
In order to add value, SMESB offers all its customers:
• Complimentary monthly technical consultation sessions
• Flexible and aggressive cost management.
• The availability of bundled professional services.
End‐to‐end solution / Total IT Outsourcing
